Consumer Satisfaction with the Services Provided by K.R.U. "Hidrodrini" Sh.A. for 2021

The research aimed to assess customer feedback, satisfaction levels, and recommendations for the water utility company “Hidrodrini.” It provided insights into customer experiences and identified key areas for service improvement. The findings were utilized to develop strategies for enhancing service quality and operational efficiency. The research contributed to strengthening customer relations and ensuring a more responsive and effective water supply system.