Consumer Satisfaction with the Services Provided by R.W.C. "Hidroregjioni Jugor" for 2020

The research aimed to assess customer feedback, satisfaction levels, and recommendations for the water utility company “Hidroregjioni Jugor.” It provided valuable insights into customer experiences and highlighted areas for service improvement. The findings were used to develop strategies to enhance service quality and operational efficiency. This initiative contributed to strengthening customer relations and ensuring a more effective and reliable water supply system.